Discuss Scratch

banana439monkey
Scratcher
1000+ posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

This is a newer, cleaned up version of this topic. Please do not report glitches with Scratch in this topic. Your post will be removed. Instead, make a new topic. Also, keep to the topic of the forum. This includes suggestions, questions and problems with scripts. Problems with scripts should be moved to the help with scripts forum. Anything offtopic will be reported to be moved.

We've found glitches somewhere in Scratch, right?
Right?

The point is, you should have. The first thing you want to do is make a new topic. Alternatively, you can hit the blue button in the corner of the Bugs and Glitches (BaG) forum that says new topic.

For a subject, summarise your glitch in a few words. In my example, I'm going to use “Character limit stays red if limit hit after comment posted”. Yes it's jank. Yes it's being fixed, but hey. Why not?

In the main topic, you want to include the following things:
A bug description
When it started
Where it is
Reproduction steps
Expected result
Actual result
Operating system, browser and Flash version (should be already there. if not, click the globe icon in the tools bar above the topic itself)
Screenshot (even better if you record a GIF. I recommend using ScreenToGif)

Trying to be as descriptive as possible will help a lot.

Animated tutorial (middle click to enlarge):


So what if there's a topic to reply to?
Glad you asked. Preferably, there are these codes you should follow. They're the way to reply to a bug.
NAB - Not a bug - Used if the topic is not on the topic of the forum or if the “bug” is intended.
Dupe - Duplicate - There's another topic. Preferably link to it.
Known - Does what it says on the tin - This is different to Dupe. This means the Scratch team knows (with reference) about the bug.
CNR - Cannot reproduce - Include your system specifications.
CR - Can reproduce - Include your system specifications.
LOI - Lack of information - Asks the person to provide more information about the bug. Tell them what is missing and to include it.
Please include as much information as possible. The more information you provide, the more helpful it is to everyone.

Since this topic is far from perfect, reply to this if you have a suggestion, need help or have a question.

Banana

Last edited by banana439monkey (Dec. 2, 2018 20:11:31)


Run, run, have fun, repeat. You are sure tue mowve and mowve and - kenny2automate 2018

Yes, I know that thing's inactive, the server's somewhat active. If my physical server actually had a power supply.
Paddle2See
Scratch Team
1000+ posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

Nice! I might add, that if you find a recent (no more than a day or two old) existing topic describing the same problem, there is no need to make a new topic. Just add a post to the existing topic.

Thanks for making this

Scratch Team Member, kayak enthusiast, and servant to multiple cats.

;
banana439monkey
Scratcher
1000+ posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

Paddle2See wrote:

Nice! I might add, that if you find a recent (no more than a day or two old) existing topic describing the same problem, there is no need to make a new topic. Just add a post to the existing topic.

Thanks for making this
Yeah, I made a new one for archival purposes.

Banana

Run, run, have fun, repeat. You are sure tue mowve and mowve and - kenny2automate 2018

Yes, I know that thing's inactive, the server's somewhat active. If my physical server actually had a power supply.
BabyCowOfLove
Scratcher
15 posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

oh

Study Samism.
when green flag clicked
forever
Try to Stop Selfish People from Making FNaF Fangames on Scratch
end
Awesomedude2001
Scratcher
15 posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

i hate scratch 2.0 editor bug fixes, they say they fixed it, but yet it acts up.
banana439monkey
Scratcher
1000+ posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

Awesomedude2001 wrote:

i hate scratch 2.0 editor bug fixes, they say they fixed it, but yet it acts up.
Then reopen the topic and tell them is is not fixed.

Banana

Run, run, have fun, repeat. You are sure tue mowve and mowve and - kenny2automate 2018

Yes, I know that thing's inactive, the server's somewhat active. If my physical server actually had a power supply.
TheBurger82
Scratcher
100+ posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

banana439monkey wrote:

This is a newer, cleaned up version of this topic. Please do not report glitches with Scratch in this topic. Your post will be removed. Instead, make a new topic. Also, keep to the topic of the forum. This includes suggestions, questions and problems with scripts. Problems with scripts should be moved to the help with scripts forum. Anything offtopic will be reported to be moved.

We've found glitches somewhere in Scratch, right?
Right?

The point is, you should have. The first thing you want to do is make a new topic. Alternatively, you can hit the blue button in the corner of the Bugs and Glitches (BaG) forum that says new topic.

For a subject, summarise your glitch in a few words. In my example, I'm going to use “Character limit stays red if limit hit after comment posted”. Yes it's jank. Yes it's being fixed, but hey. Why not?

In the main topic, you want to include the following things:
A bug description
When it started
Where it is
Reproduction steps
Expected result
Actual result
Operating system, browser and Flash version (should be already there. if not, click the globe icon in the tools bar above the topic itself)
Screenshot (even better if you record a GIF. I recommend using ScreenToGif)

Trying to be as descriptive as possible will help a lot.

Animated tutorial (middle click to enlarge):


So what if there's a topic to reply to?
Glad you asked. Preferably, there are these codes you should follow. They're the way to reply to a bug.
NAB - Not a bug - Used if the topic is not on the topic of the forum or if the “bug” is intended.
Dupe - Duplicate - There's another topic. Preferably link to it.
Known - Does what it says on the tin - This is different to Dupe. This means the Scratch team knows (with reference) about the bug.
CNR - Cannot reproduce - Include your system specifications.
CR - Can reproduce - Include your system specifications.
LOI - Lack of information - Asks the person to provide more information about the bug. Tell them what is missing and to include it.
Please include as much information as possible. The more information you provide, the more helpful it is to everyone.

Since this topic is far from perfect, reply to this if you have a suggestion, need help or have a question.

Banana
How do I include a screenshot?
banana439monkey
Scratcher
1000+ posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

TheBurger82 wrote:

-snip-
How do I include a screenshot?
Please don't quote the original post.

Anyway, use snipping tool to snip a portion of (or the whole) screen. Save it, then upload it to cubeupload. From there, use [img]link[/img] to send your image.

Banana

Last edited by banana439monkey (Dec. 16, 2018 09:18:26)


Run, run, have fun, repeat. You are sure tue mowve and mowve and - kenny2automate 2018

Yes, I know that thing's inactive, the server's somewhat active. If my physical server actually had a power supply.
fluffyd419
Scratcher
4 posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

Ha!
banana439monkey
Scratcher
1000+ posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

fluffyd419 wrote:

Ha!
Hmm?

Banana

Run, run, have fun, repeat. You are sure tue mowve and mowve and - kenny2automate 2018

Yes, I know that thing's inactive, the server's somewhat active. If my physical server actually had a power supply.
GeckoTwin11
Scratcher
15 posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

banana439monkey wrote:

This is a newer, cleaned up version of this topic. Please do not report glitches with Scratch in this topic. Your post will be removed. Instead, make a new topic. Also, keep to the topic of the forum. This includes suggestions, questions and problems with scripts. Problems with scripts should be moved to the help with scripts forum. Anything offtopic will be reported to be moved.

We've found glitches somewhere in Scratch, right?
Right?

The point is, you should have. The first thing you want to do is make a new topic. Alternatively, you can hit the blue button in the corner of the Bugs and Glitches (BaG) forum that says new topic.

For a subject, summarise your glitch in a few words. In my example, I'm going to use “Character limit stays red if limit hit after comment posted”. Yes it's jank. Yes it's being fixed, but hey. Why not?

In the main topic, you want to include the following things:
A bug description
When it started
Where it is
Reproduction steps
Expected result
Actual result
Operating system, browser and Flash version (should be already there. if not, click the globe icon in the tools bar above the topic itself)
Screenshot (even better if you record a GIF. I recommend using ScreenToGif)

Trying to be as descriptive as possible will help a lot.

Animated tutorial (middle click to enlarge):


So what if there's a topic to reply to?
Glad you asked. Preferably, there are these codes you should follow. They're the way to reply to a bug.
NAB - Not a bug - Used if the topic is not on the topic of the forum or if the “bug” is intended.
Dupe - Duplicate - There's another topic. Preferably link to it.
Known - Does what it says on the tin - This is different to Dupe. This means the Scratch team knows (with reference) about the bug.
CNR - Cannot reproduce - Include your system specifications.
CR - Can reproduce - Include your system specifications.
LOI - Lack of information - Asks the person to provide more information about the bug. Tell them what is missing and to include it.
Please include as much information as possible. The more information you provide, the more helpful it is to everyone.

Since this topic is far from perfect, reply to this if you have a suggestion, need help or have a question.

Banana
no it doesn't!
it doesn't turn red and it doesn't work
.


ha ha ha
GeckoTwin11
Scratcher
15 posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

banana439monkey wrote:

TheBurger82 wrote:

-snip-
How do I include a screenshot?
Please don't quote the original post.

Anyway, use snipping tool to snip a portion of (or the whole) screen. Save it, then upload it to cubeupload. From there, use [img]link[/img] to send your image.

Banana
What is the snipping tool?????
banana439monkey
Scratcher
1000+ posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

GeckoTwin11 wrote:

banana439monkey wrote:

TheBurger82 wrote:

-snip-
How do I include a screenshot?
Please don't quote the original post.

Anyway, use snipping tool to snip a portion of (or the whole) screen. Save it, then upload it to cubeupload. From there, use [img]link[/img] to send your image.

Banana
What is the snipping tool?????
It's a feature built into Windows.

Banana

Run, run, have fun, repeat. You are sure tue mowve and mowve and - kenny2automate 2018

Yes, I know that thing's inactive, the server's somewhat active. If my physical server actually had a power supply.
MrSquirrelDeDuck
Scratcher
100+ posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

When I reported a bug, using this guide, I made sure to give credit. Great guide! I never would have reported the bug as well as I did without this! Thanks!


;
banana439monkey
Scratcher
1000+ posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

MrSquirrelDeDuck wrote:

When I reported a bug, using this guide, I made sure to give credit. Great guide! I never would have reported the bug as well as I did without this! Thanks!
No problem! <3

Banana

Run, run, have fun, repeat. You are sure tue mowve and mowve and - kenny2automate 2018

Yes, I know that thing's inactive, the server's somewhat active. If my physical server actually had a power supply.
MadebyMI
Scratcher
6 posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

I need help with a bug but nobody is responding? does anyone have any idea on how to get help?
banana439monkey
Scratcher
1000+ posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

MadebyMI wrote:

I need help with a bug but nobody is responding? does anyone have any idea on how to get help?
You should get a response from at least someone. I'm trying to make time for activity.

Banana

Run, run, have fun, repeat. You are sure tue mowve and mowve and - kenny2automate 2018

Yes, I know that thing's inactive, the server's somewhat active. If my physical server actually had a power supply.
Boomer001
Scratcher
500+ posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

Here is an different way for recording a gif + other instructions:
On windows you can press windows+G, then press ‘start recording’. You can also use video editing programs to record. When you have recorded a video, you can use giphy or ezgif to upload your video and make a gif. When you have made a gif you can use imageshack, cubeupload, @World_Languages animated thumbnail set for a project or a studio to upload the gif. Then use the image url for the image. (Right click on the image you want and click copy image address, press ctrl+v or cmd+v to paste)
[img]image url here[/img]
And you're done! I'm using this myself too.

Last edited by Boomer001 (Nov. 10, 2019 19:13:25)



Want to keep the cat blocks? Put #KeepTheCatBlocks in your posts and/or in your signature and join the studio!
banana439monkey
Scratcher
1000+ posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

Boomer001 wrote:

Here is an different way for recording a gif + other instructions:
On windows you can press windows+G, then press ‘start recording’. You can also use video editing programs to record. When you have recorded a video, you can use giphy or ezgif to upload your video and make a gif. When you have made a gif you can use imageshack, cubeupload, @World_Languages animated thumbnail set for a project or a studio to upload the gif. Then use the image url for the image. (Right click on the image you want and click copy image address, press ctrl+v or cmd+v to paste)
[img]image url here[/img]
And you're done! I'm using this myself too.
You're just better off using CloudConvert.

Banana

Run, run, have fun, repeat. You are sure tue mowve and mowve and - kenny2automate 2018

Yes, I know that thing's inactive, the server's somewhat active. If my physical server actually had a power supply.
Boomer001
Scratcher
500+ posts

PLEASE READ BEFORE MAKING A TOPIC: A guide to reporting glitches V2

banana439monkey wrote:

Boomer001 wrote:

Here is an different way for recording a gif + other instructions:
On windows you can press windows+G, then press ‘start recording’. You can also use video editing programs to record. When you have recorded a video, you can use giphy or ezgif to upload your video and make a gif. When you have made a gif you can use imageshack, cubeupload, @World_Languages animated thumbnail set for a project or a studio to upload the gif. Then use the image url for the image. (Right click on the image you want and click copy image address, press ctrl+v or cmd+v to paste)
[img]image url here[/img]
And you're done! I'm using this myself too.
You're just better off using CloudConvert.

Banana
Yes i know there are other ways but that's my way


Want to keep the cat blocks? Put #KeepTheCatBlocks in your posts and/or in your signature and join the studio!

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